@book{10032,
	author = {Postigo dela Motta, William and Ferrand Noriega, Alberto and Defensoría del Pueblo},
	title = {Supervisando los servicios públicos},
	publisher = {Defensoría del Pueblo,},
	year = {2002.},
	series = {Serie de Informes Defensoriales},
	address = {Lima (Perú) :}
}